Open Customize → Agents and expand the agent whose subscription you want to share.

The subscription sharing control, highlighted with a box and arrow. Desktop app · sample data. Select to enlarge.

Share the connection

  1. Connect and test the account yourself. Give it an identifiable name.
  2. Click the subscription’s access label, highlighted above. It shows yours for a personal subscription, or its directory name when shared. In the dialog, add a person or choose Move into a directory….
  3. Grant the company team access. Check that a member can select the account when starting work.
  4. Agree how it may be used. Include whether it can appear in fallback lists and how usage is monitored.
The subscription permissions dialog. Desktop app · sample data. Select to enlarge.

Follow Share a resource for the steps to grant individual or directory access.

Understand the allowance

All users of the connection consume the same provider allowance. Firetower sharing does not create extra seats or quota. Follow the provider agreement that applies to your subscription.

Maintain the account

The original connector controls credential actions such as reconnecting and disabling the account. Plan continuity before that person leaves the organization.